Explore our Auto Electrical and Mechanical FAQ Page
FAQs
Auto Electrical and Mechanical Work can feel intimidating, which can lead to questions and uncertainty. We are always here to answer any questions you have. Below we’ve listed a few of our most commonly asked questions. Take a squiz and if you still have questions, please reach out!!
Service FAQ
What Type of Vehicles Do You Service?
We’re lucky to have some of Australia’s best Automotive Mechanics, Heavy Vehicle Mechanics and Auto Electricians on our team. Meaning we can easily service, commercial vehicles, trucks & trailers, caravans and all standard light vehicles, including hatchbacks, SUVs 4WDs and more!
If you’re not sure if your vehicle is included in this list, give us a call on (02) 4934 3534.
How Often Should I Get My Vehicle Serviced?
Regular servicing is essential for keeping your vehicle safe, reliable, and running at its best. We recommend following your manufacturer’s service schedule, which for most vehicles is typically every 10,000 to 15,000 kilometres or every 6–12 months, whichever comes first. If you do a lot of short trips, towing, or stop-start driving around Rutherford and Newcastle, more frequent servicing may be recommended.
What is Included in The Minor Service?
We offer servicing packages tailored to your vehicles needs, three key categories are Minor Service, Major Service and Truck Servicing. Below, we’ve listed the typical inclusions for each category – this may change depending on your vehicle and it’s unique needs.
Minor Service
- Replace Oil
- Replace Oil Filter
- Clean Air & Cabin Filter
- Check Tyre Pressure
- Rotate Wheels
- Topped Up Fluids
- Wash Engine Bay
- Fill Out Service Sticker
- Final Checkover & Test Drive
Major Service
- All minor service inclusions +
- Spark Plugs (if petrol)
- Fuel Filter (if Diesel)
- Replace Air Filter
- Replace Cabin Filter
- All engine filters replaced – includes oil, air and fuel filters
- Check belts & brakes – adjust as required
- Greaese truck
- Check all lights
- Check washer bottle & wipers
Mechanical FAQ
Are Your Mechanics Certified?
Yes, our mechanics are highly skilled and certified professionals. They undergo regular training to stay updated on the latest automotive technologies and repair techniques.
How Long Does It Take To Complete a Typical Vehicle Repair?
The duration of a repair depends on the nature and extent of the issue. Minor repairs may be completed within a few hours, while more extensive repairs could take longer. We strive to provide accurate time estimates when you bring in your vehicle.
Do You Handle Insurance Claims for Vehicle Repairs?
While we do not directly handle insurance claims, we can provide you with the necessary documentation and information to streamline the claims process. We work with insurance companies to ensure a smooth experience for our customers.
Can You Provide A Cost Estimate Before Starting The Repairs?
Yes, we strive to provide transparent pricing. After a thorough inspection, we’ll offer a detailed cost estimate for your approval before initiating any repairs.
Billing & Booking FAQ
Can I Schedule An Appointment Online?
Yes, absolutely! We offer online appointment scheduling for your convenience. Visit our website’s online enquiry page, fill in the required details, and choose a time that suits you.
What Forms of Payment Do You Accept?
We accept various forms of payment, including credit cards, debit cards, and cash. Feel free to inquire about payment options during your visit.
What Sets APEX Repairs Apart From Other Auto Repair Shops?
At Apex Mech Repair, we pride ourselves on our skilled and certified mechanics, personalized service, and commitment to customer satisfaction. We focus on transparent communication, quality workmanship, and fair pricing to ensure a positive experience for every customer.
Get In Touch Today!
We’re always here to answer any questions you may have!
Get In Touch Today:
Phone: (02) 4934 3534